Liberty Auto Protection Extended Warranty Review

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If you’re in the market for an extended car warranty, you may come across a company called Liberty Automotive Protection. The provider offers six coverage plans that come with a number of added perks, but Liberty Auto Protection’s history of shady business practices may make you wary of its integrity and legitimacy.

In this article, we’ll take a deep dive into Liberty Auto Protection’s industry reputation, customer reviews, coverage options, and more. We’ll also introduce you to some of the best extended auto warranty companies on the market so you can make an informed decision about which provider is right for you.

To start getting quotes from our top recommended providers, use the buttons above.

Liberty Auto Protection® is an extended car warranty provider headquartered in Ocean, New Jersey. The company is a subsidiary of Palmer Administrative Services, Inc.

Since 2014, Liberty Auto Protection has brokered vehicle service contracts to customers nationwide through third-party administrators. Warranty brokers differ from direct providers in that they negotiate prices on your behalf. While this may get you a better deal on coverage, brokers can sometimes slow the claims process by acting as a middleman between you and your plan administrator.

Liberty Auto Protection’s website doesn’t offer much information, so we tried contacting the company to get more insight into plans and costs. When we called the number listed on the Liberty Auto Protection site, we were redirected to Palmer Administrative Services. The representative we spoke with had not heard of Liberty Auto Protection.

Considering this strange customer service experience and the company’s lack of transparency, we do not recommend trying to get an extended warranty from Liberty Auto Protection.

As mentioned, we couldn’t connect with Liberty Auto Protection to assess the company’s quotes process.

In the event of a breakdown, bring your vehicle into the dealership or repair shop of your choice. After the cause of the breakdown is diagnosed, have your mechanic call the Liberty Auto Protection claims department. A claims administrator will review your policy and authorize any covered repairs.

After repairs have been made, Liberty Auto Protection will pay the repair facility directly. This way, you won’t have to front the money and then wait to be reimbursed.

Liberty Automotive Protection does not have its own Better Business Bureau (BBB) page, but a few customers have left reviews on the Palmer Administrative Services profile. Palmer Administrative Services holds a B rating from the BBB, but it’s only received a one-star customer rating based on about 70 customer reviews.

Many of these negative customer reviews report rude customer service representatives, trouble canceling contracts, repeat sales calls and robocalls, and failure to pay out claims. Overall, this doesn’t bode well for Liberty Auto Protection’s trustworthiness.

Along with high-quality coverage, Endurance offers the most valuable benefits of any of our top-rated providers. All plans come with one year free of Elite Benefits. These benefits include roadside assistance, key fob replacement, up to two tire repairs or replacements per year, and more.

For more on this provider, you can read our comprehensive Endurance warranty review, in which we discuss customer satisfaction scores, pricing, and customer reviews.

If you’d like to get a free quote from Endurance, click below.

Our rating: 4.6 out of 5.0

Endurance is our pick for best coverage with its comprehensive warranty options.

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