January 3, 2022
| On 3 weeks ago

Endurance Warranty: Reviews, Costs, and Coverage (2022)

Endurance is one of the biggest names in the extended car warranty industry, but is an Endurance extended warranty worth it? Many positive and negative Endurance warranty reviews are available online, so it can be difficult to determine if the company is right for you.

In this article, we’ll look closely at Endurance warranty reviews, coverage plans, and costs. After examining the nation’s best extended car warranty providers, we’ll compare Endurance warranty plans to other options to help you decide what’s best for your vehicle.

★★★★★
Endurance is our pick for Best Coverage, with its comprehensive plan options.

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Endurance Warranty Overview

Overall Rating 4.6
Reputation 4.3
Coverage 4.9
Price 4.5
Transparency 5.0
Customer Service 4.5

Northbrook, Illinois-based Endurance has been in the extended warranty business since 2006, and the company’s warranties are available in every state except California. Endurance warranty reviews are generally positive, which helps explain why the company was one of 2020’s Inc. 5000 fastest-growing companies by revenue.

What makes Endurance notable among extended warranty providers is that it’s one of the only companies that administers its own contracts instead of using a third-party provider. So when it comes time to file a claim or request reimbursement, you’ll deal directly with Endurance instead of another company.

Endurance Warranty Cost

The cost of an Endurance warranty depends on various factors, including vehicle specifics and your desired level of coverage. According to our research and Endurance warranty reviews, the company’s average extended car warranty costs between $350 and $700 per year.

In our secret shopper analysis, we reached out to Endurance to ask about coverage for a 2017 Ford Explorer with 45,000 miles. Here are the Endurance extended warranty quotes we received for Supreme bumper-to-bumper coverage and the Secure powertrain plan with deductibles of $100 for each.

Endurance Warranty Plan Term Length Monthly Payment Down Payment
Ford Explorer Supreme 3 years/80,000 miles $167 for 18 months $178
Ford Explorer Secure 3 years/36,000 miles $156.28 for 18 months $168

These prices are very competitive for both vehicles, particularly on the older vehicle with a lot of miles. For the high-end Supreme plan, Endurance warranty rates were $167 per month, coming out to a total of $3,181.94 for three years of coverage.

The Endurance warranty option for the powertrain-focused Secure plan ended up costing $156.28 per month, leading to a final price of $2,981.09. Endurance warranty reviews show that most customers are satisfied with their quotes from Endurance, though some customers say prices are on the higher side.

What Factors Affect Warranty Costs?

Endurance looks at the following factors when setting the price for your vehicle service contract

  • Your car’s make, model, and mileage
  • Level of coverage
  • Deductible amount

Endurance warranty reviews show that drivers with higher deductibles usually pay lower rates. That’s because Endurance customers with high deductibles are agreeing to pay more out of pocket in the event of a repair.

Warranty Survey Research

In our 2021 warranty shopper survey, we polled 1,000 consumers who bought or considered buying an extended service plan after their factory warranty expired. About 41 percent of respondents said they believed the purchase was worth it. Another 24 percent said they were satisfied with their coverage even though they hadn’t filed a warranty claim. Forty-five percent of the drivers we polled paid between $1,500 and $2,500 for their extended coverage.

Endurance Warranty Coverage Plans

Endurance offers five standard vehicle protection plans. You can read a high-level description of the provider’s coverage levels below. We have also included a comparison table to break down the differences in coverage.

Supreme Plan

This is Endurance’s bumper-to-bumper exclusionary warranty, covering almost your entire vehicle. Exclusions include lightbulbs and LED lights, batteries, high-tech items, safety restraint systems, glass, cosmetic defects on your vehicle, and wear and tear parts.

Superior Plan

Endurance’s Superior plan provides coverage for hundreds of specific components. This plan includes nearly everything in the Supreme plan except gaskets.

Secure Plus Plan

This plan’s major areas of coverage include steering, electrical systems, and brakes. If you need coverage soon, it has the shortest waiting period of any Endurance plan.

Secure Plan

The most affordable Endurance car warranty focuses solely on the most vital and expensive parts to replace in your vehicle, including the engine, transmission, and turbo/supercharger.

Select Premier Plan

This plan focuses on protecting a vehicle’s powertrain and is an excellent choice for high-mileage vehicles. Powertrain components are usually expensive, so the Select Premier plan can save drivers a considerable amount of money.

Select Premier Secure Secure Plus Superior Supreme
Air Conditioning
Brakes
Cooling System
Drive Axle
Electrical Components
Engine
Suspension
Fuel
Gaskets
Steering
Transfer Case
Transmission
Supercharger

Endurance’s highest level of coverage is on par with the best in the industry, and drivers who choose the Supreme plan tend to leave positive Endurance warranty reviews. However, not every unexpected car repair is covered. For maximum peace of mind, carefully read your contract’s fine print before signing.

EnduranceAdvantage Maintenance Plans

In addition to the plans mentioned above, Endurance sells EnduranceAdvantageTM contracts. Advantage plans cover both mechanical breakdowns and maintenance, which is uncommon in the extended car warranty industry. Three levels of coverage—Prime, Plus, and Preferred—include stated-component coverage along with regular maintenance items. Below, we’ve listed the main parts covered by each coverage level.

  • EnduranceAdvantage Prime: Offers extensive powertrain coverage along with regular maintenance needs at the most affordable price.
  • EnduranceAdvantage Plus: Provides powertrain coverage and extended component coverage, along with all standard maintenance needs.
  • EnduranceAdvantage Preferred: Acts as an exclusionary warranty that covers the vast majority of components in your car. Including your maintenance needs, this plan takes care of nearly every auto repair you could possibly require.

EnduranceAdvantage Covered Services

The regular maintenance needs you’ll receive through an EnduranceAdvantage plan include up to three oil and tire changes per year, an entire diagnostic exam, and tire rotations. Along with that, expect to receive brake pad and wiper blade replacements, cooling system maintenance, and a battery replacement.

The added benefits of an EnduranceAdvantage plan may not be worth the increase in price. Unlike a sudden breakdown, car maintenance costs are predictable, and it will almost always be cheaper to pay for these out of pocket.

Endurance Warranty Standard Benefits

Every Endurance warranty contract comes with the following benefits, which last for the duration of your coverage:

  • Roadside assistance: Roadside assistance and towing services are available 24/7.
  • Rental car reimbursement: Endurance will reimburse you up to $30 per day for a rental car while your car is being repaired.
  • Trip interruption coverage: This perk will cover your meals and lodging expenses if you break down far from home and need to stay overnight while your vehicle is in the repair shop.
  • Lockout services: If your keys get stuck inside your car, a locksmith will help you retrieve them.

While these benefits aren’t particularly special compared to the rest of the industry, they’ll come in handy during a mechanical breakdown. Endurance warranty reviews more specifically mention the standout benefits that come with one free year of Endurance Elite benefits.

Endurance Elite Benefits

Every Endurance contract comes with one free year of Endurance Elite benefits. These perks, often cited in Endurance warranty reviews, include:

  • Tire repair or replacement: Endurance will reimburse you for up to two tire replacements or repairs per year. This benefit is a repair-first benefit, meaning if the damage is repairable, the cost will be covered up to $40.
  • Key fob replacement: Endurance will reimburse you up to $500 for a lost key fob or replace it for you.
  • Total loss protection: Endurance will provide up to $1,000 toward your vehicle replacement after a total-loss insurance claim.
  • Collision discount: Endurance pays you $500 per covered collision, up to a total of $1,000.
  • Endurance Protect app: This mobile application lets you stay connected with the Endurance warranty staff throughout your week.

Standard Endurance benefits are typical for the industry, but the Endurance Elite benefits are uncommon. However, they are only included for a year, after which you must pay a premium to keep them.

Endurance Warranty Reviews and Ratings

Endurance warranty reviews from customers are generally solid. The warranty company receives 4.4 out of 5.0 stars on Trustpilot from more than 3,500 reviews. Endurance also holds a respectable 3.2-star customer review average on the Better Business Bureau (BBB) website.

Here are some positive and negative Endurance warranty reviews we found:

Positive Endurance Warranty Reviews

Drivers who enjoy their coverage plans tend to use Endurance warranty reviews to praise the company’s friendly and speedy representatives.

“[Endurance was] prompt and assured me my problem would be resolved. Very friendly and courteous.”

– John Laine via Trustpilot

“[I] needed a copy of my vehicle warranty. [Endurance] got it done in two minutes. No waiting on hold, no being transferred from one department to another. One word: efficient.”

– Darren G. via BBB

“Great coverage, [does] not always pay for dealer parts, but [is] reliable.”

– Wayne Joseph via Trustpilot

Negative Endurance Warranty Reviews

While Endurance warranty reviews often speak highly of the company, some drivers mention being denied claims and having poor experiences with customer support.

“Not a happy camper in so many words. My motor was damaged by a foreign object. [Endurance] didn’t cover it. I was responsible for fixing it myself.”

– Sharon Hickman via Trustpilot

“They are predatory, unprofessional, and abrasively rude. Do not purchase from them. They aren’t even available during evening hours or weekends.”

– Palwasha S. via BBB

Be sure to read any contract carefully before signing. Endurance appears to reliably pay covered claims, but the confusing language of warranty contracts means some customers don’t fully understand their coverage.

Endurance Money-Back Guarantee

Endurance plans include the industry-standard 30-day money-back guarantee. If you cancel Endurance warranty services after 30 days, you’ll receive a prorated refund, minus a $50 administrative fee.

Endurance Warranty Quotes and Claims

Based on our experiences and Endurance warranty reviews, you won’t have any trouble getting a free quote from the provider. It took less than a minute for an Endurance sales representative to answer the phone when we called, and in under four minutes, we had our quote.

You can also use the company website’s quotes feature, which receives high marks in many Endurance warranty reviews.

Endurance Warranty Claims Process

Endurance warranty reviews show that customers receive a pretty standard claims process. Remember that covered repairs only include car parts that stop working as a result of normal use, so don’t expect your warranty to pick up damages from accidents or vandalism.

When you request repair reimbursement, Endurance’s claims process is straightforward:

  • Take your vehicle to any auto repair facility certified by the National Institute for Automotive Service Excellence (ASE®).
  • Have the repair facility call Endurance at 877-414-0134 for authorization.
  • Meet with the service manager to review what Endurance will cover. This will depend on your plan and whether it covers the type of repair you need.
  • Pay your deductible.

Endurance Warranty: 4.6 Stars

Our review team gives Endurance a 4.6-star rating. The company provides solid coverage plans at an affordable cost, and Endurance’s quotes and claims processes are usually pain-free and professional. Lastly, many positive Endurance warranty reviews are available online.

All factors considered, we believe an Endurance warranty is an excellent choice.

★★★★★
Endurance is our pick for Best Coverage, with its comprehensive plan options.

Other Top Aftermarket Warranty Companies

While Endurance is our top-rated extended warranty provider, it’s always a good idea to get free, no-obligation quotes from more than one company. By doing this, you can compare pricing and coverage options to determine which provider is best suited for your vehicle.

Here are two other top providers to consider for extended car warranties. We always recommend grabbing at least three quotes before making a final decision.

CARCHEX: Best for Used Cars

As noted in our CARCHEX review, CARCHEX is based in Baltimore and has been in business since 1999. When comparing CARCHEX to other extended auto warranty companies, our review team gave CARCHEX 4.4 stars out of 5.0.

CARCHEX holds notable partnerships with industry leaders such as CARFAX, Edmunds.com, and Kelley Blue Book. The company has also made the Inc. 5000 list numerous times, becoming a Hall of Fame honoree of the rankings. CARCHEX offers five levels of extended warranty coverage.

Read our Endurance vs. CARCHEX article to see how these two extended warranty providers compare.

★★★★★
Our research found this provider to be Best for Used Cars.

CarShield: Best Value

In our CarShield review, we gave the company 4.2 stars out of 5.0 due to its low monthly costs. A provider of extended car warranties since 2005, CarShield is one of the most popular extended car warranty companies in the nation, and the company says its administrators have paid over $1 billion in claims to customers.

Drivers who choose CarShield for vehicle service contracts have access to six levels of coverage, including coverage for motorcycles and all-terrain vehicles. If you’re considering multiple providers, it may be helpful to review our CarShield vs. Endurance article along with the article comparing CarShield vs. CARCHEX.

★★★★½
Our research found this provider to give the Best Value. Plus, it offers monthly plans.

Methodology

Our review team prides itself on sharing accurate and unbiased information with consumers. We have accumulated data from dozens of extended auto warranty companies to formulate our rankings of the industry’s best providers. Companies receive a score out of 5.0 overall, as well as a rating in each of the following categories:

  • Price: Comparing providers can be difficult due to the many factors that influence cost. To determine this score, we employ a secret shopper analysis using different vehicles, mileages, warranty plans, and locations.
  • Coverage: A wide variety of coverage is essential to support the differing needs of customers. We take into account the number of extended car warranty plans available, term limits, exclusions, and additional benefits.
  • Customer Service: The level of customer service and care provided by an extended warranty company is an important consideration. Our review team sifts through customer reviews and complaints from reputable sources such as the Better Business Bureau (BBB) and Trustpilot. We also consider the responsiveness of each company’s customer service team based on our secret shopper analysis.
  • Reputation: Good extended warranty providers consistently provide quality experiences. Our team takes into account BBB ratings and the company’s history of reliable service when giving this score.
  • Transparency: Customers value a commitment to open and honest communication when it comes to vehicle service contracts. Our team of experts takes into account the availability of money-back guarantees and sample contracts.

Q & A

Here are some frequently asked questions about Endurance warranties.
How much is an Endurance auto warranty?
The cost of an Endurance auto warranty will depend on several factors, including your vehicle’s make, model, and mileage. When we requested a quote for a 2017 Ford Explorer, an Endurance extended warranty for bumper-to-bumper coverage was $167 per month for 18 months with a $178 down payment. The best way to find out how much your extended warranty will be is to request a quote. You will likely pay less if you opt for less coverage.
How does an Endurance auto warranty work?
An Endurance warranty covers costly repairs on your vehicle in exchange for a monthly payment and a deductible. Term lengths vary by plan and your vehicle type..
What does an Endurance auto warranty cover?
If you purchase an Endurance auto warranty with Supreme bumper-to-bumper coverage, it will cover almost every component of your vehicle. If you purchase Secure powertrain coverage, it will just cover the most vital and expensive parts in your vehicle, including the engine, transmission, and turbo/supercharger.
What is the Endurance car warranty phone number?
The Endurance warranty phone number depends on your needs. Policyholders should call 866-432-4443, those filing a claim should use 877-414-0134, and anyone shopping for a policy should call 866-918-1438.
How long does an Endurance warranty last?
Endurance warranty plans typically up to 8 years/200,000+ miles. This is one of the higher mileage limits in the extended car warranty industry.
Can I cancel my Endurance warranty?
Customers can cancel an Endurance warranty plan by notifying the company in writing of their intent. A federal odometer statement or a notarized affidavit will also be necessary along with a $50 administrative fee. Those who cancel in the first 30 days and file no claims will receive a full refund.