Endurance is one of the biggest names in the extended car warranty industry, but is an Endurance extended warranty worth it? Many positive and negative Endurance warranty reviews are available online, so it can be difficult to determine if the company is right for you.
In this article, we’ll look closely at Endurance warranty reviews, coverage plans, and costs. After examining the nation’s best extended car warranty providers, we’ll compare Endurance warranty plans to other options to help you decide what’s best for your vehicle.
Endurance is our pick for Best Coverage, with its comprehensive plan options.
Northbrook, Illinois-based Endurance has been in the extended warranty business since 2006, and the company’s warranties are available in every state except California. Endurance warranty reviews are generally positive, which helps explain why the company was one of 2020’s Inc. 5000 fastest-growing companies by revenue.
What makes Endurance notable among extended warranty providers is that it’s one of the only companies that administers its own contracts instead of using a third-party provider. So when it comes time to file a claim or request reimbursement, you’ll deal directly with Endurance instead of another company.
The cost of an Endurance warranty depends on various factors, including vehicle specifics and your desired level of coverage. According to our research and Endurance warranty reviews, the company’s average extended car warranty costs between $350 and $700 per year.
In our secret shopper analysis, we reached out to Endurance to ask about coverage for a 2017 Ford Explorer with 45,000 miles. Here are the Endurance extended warranty quotes we received for Supreme bumper-to-bumper coverage and the Secure powertrain plan with deductibles of $100 for each.
|Endurance Warranty Plan||Term Length||Monthly Payment||Down Payment|
|Ford Explorer||Supreme||3 years/80,000 miles||$167 for 18 months||$178|
|Ford Explorer||Secure||3 years/36,000 miles||$156.28 for 18 months||$168|
These prices are very competitive for both vehicles, particularly on the older vehicle with a lot of miles. For the high-end Supreme plan, Endurance warranty rates were $167 per month, coming out to a total of $3,181.94 for three years of coverage.
The Endurance warranty option for the powertrain-focused Secure plan ended up costing $156.28 per month, leading to a final price of $2,981.09. Endurance warranty reviews show that most customers are satisfied with their quotes from Endurance, though some customers say prices are on the higher side.
Endurance looks at the following factors when setting the price for your vehicle service contract:
Endurance warranty reviews show that drivers with higher deductibles usually pay lower rates. That’s because Endurance customers with high deductibles are agreeing to pay more out of pocket in the event of a repair.
In our 2021 warranty shopper survey, we polled 1,000 consumers who bought or considered buying an extended service plan after their factory warranty expired. About 41 percent of respondents said they believed the purchase was worth it. Another 24 percent said they were satisfied with their coverage even though they hadn’t filed a warranty claim. Forty-five percent of the drivers we polled paid between $1,500 and $2,500 for their extended coverage.
Endurance offers five standard vehicle protection plans. You can read a high-level description of the provider’s coverage levels below. We have also included a comparison table to break down the differences in coverage.
This is Endurance’s bumper-to-bumper exclusionary warranty, covering almost your entire vehicle. Exclusions include lightbulbs and LED lights, batteries, high-tech items, safety restraint systems, glass, cosmetic defects on your vehicle, and wear and tear parts.
Endurance’s Superior plan provides coverage for hundreds of specific components. This plan includes nearly everything in the Supreme plan except gaskets.
This plan’s major areas of coverage include steering, electrical systems, and brakes. If you need coverage soon, it has the shortest waiting period of any Endurance plan.
The most affordable Endurance car warranty focuses solely on the most vital and expensive parts to replace in your vehicle, including the engine, transmission, and turbo/supercharger.
This plan focuses on protecting a vehicle’s powertrain and is an excellent choice for high-mileage vehicles. Powertrain components are usually expensive, so the Select Premier plan can save drivers a considerable amount of money.
|Select Premier||Secure||Secure Plus||Superior||Supreme|
Endurance’s highest level of coverage is on par with the best in the industry, and drivers who choose the Supreme plan tend to leave positive Endurance warranty reviews. However, not every unexpected car repair is covered. For maximum peace of mind, carefully read your contract’s fine print before signing.
In addition to the plans mentioned above, Endurance sells EnduranceAdvantageTM contracts. Advantage plans cover both mechanical breakdowns and maintenance, which is uncommon in the extended car warranty industry. Three levels of coverage—Prime, Plus, and Preferred—include stated-component coverage along with regular maintenance items. Below, we’ve listed the main parts covered by each coverage level.
The regular maintenance needs you’ll receive through an EnduranceAdvantage plan include up to three oil and tire changes per year, an entire diagnostic exam, and tire rotations. Along with that, expect to receive brake pad and wiper blade replacements, cooling system maintenance, and a battery replacement.
The added benefits of an EnduranceAdvantage plan may not be worth the increase in price. Unlike a sudden breakdown, car maintenance costs are predictable, and it will almost always be cheaper to pay for these out of pocket.
Every Endurance warranty contract comes with the following benefits, which last for the duration of your coverage:
While these benefits aren’t particularly special compared to the rest of the industry, they’ll come in handy during a mechanical breakdown. Endurance warranty reviews more specifically mention the standout benefits that come with one free year of Endurance Elite benefits.
Every Endurance contract comes with one free year of Endurance Elite benefits. These perks, often cited in Endurance warranty reviews, include:
Standard Endurance benefits are typical for the industry, but the Endurance Elite benefits are uncommon. However, they are only included for a year, after which you must pay a premium to keep them.
Endurance warranty reviews from customers are generally solid. The warranty company receives 4.4 out of 5.0 stars on Trustpilot from more than 3,500 reviews. Endurance also holds a respectable 3.2-star customer review average on the Better Business Bureau (BBB) website.
Here are some positive and negative Endurance warranty reviews we found:
Drivers who enjoy their coverage plans tend to use Endurance warranty reviews to praise the company’s friendly and speedy representatives.
“[Endurance was] prompt and assured me my problem would be resolved. Very friendly and courteous.”
– John Laine via Trustpilot
“[I] needed a copy of my vehicle warranty. [Endurance] got it done in two minutes. No waiting on hold, no being transferred from one department to another. One word: efficient.”
– Darren G. via BBB
“Great coverage, [does] not always pay for dealer parts, but [is] reliable.”
– Wayne Joseph via Trustpilot
While Endurance warranty reviews often speak highly of the company, some drivers mention being denied claims and having poor experiences with customer support.
“Not a happy camper in so many words. My motor was damaged by a foreign object. [Endurance] didn’t cover it. I was responsible for fixing it myself.”
– Sharon Hickman via Trustpilot
“They are predatory, unprofessional, and abrasively rude. Do not purchase from them. They aren’t even available during evening hours or weekends.”
– Palwasha S. via BBB
Be sure to read any contract carefully before signing. Endurance appears to reliably pay covered claims, but the confusing language of warranty contracts means some customers don’t fully understand their coverage.
Endurance plans include the industry-standard 30-day money-back guarantee. If you cancel Endurance warranty services after 30 days, you’ll receive a prorated refund, minus a $50 administrative fee.
Based on our experiences and Endurance warranty reviews, you won’t have any trouble getting a free quote from the provider. It took less than a minute for an Endurance sales representative to answer the phone when we called, and in under four minutes, we had our quote.
You can also use the company website’s quotes feature, which receives high marks in many Endurance warranty reviews.
Endurance warranty reviews show that customers receive a pretty standard claims process. Remember that covered repairs only include car parts that stop working as a result of normal use, so don’t expect your warranty to pick up damages from accidents or vandalism.
When you request repair reimbursement, Endurance’s claims process is straightforward:
Our review team gives Endurance a 4.6-star rating. The company provides solid coverage plans at an affordable cost, and Endurance’s quotes and claims processes are usually pain-free and professional. Lastly, many positive Endurance warranty reviews are available online.
All factors considered, we believe an Endurance warranty is an excellent choice.
While Endurance is our top-rated extended warranty provider, it’s always a good idea to get free, no-obligation quotes from more than one company. By doing this, you can compare pricing and coverage options to determine which provider is best suited for your vehicle.
Here are two other top providers to consider for extended car warranties. We always recommend grabbing at least three quotes before making a final decision.
As noted in our CARCHEX review, CARCHEX is based in Baltimore and has been in business since 1999. When comparing CARCHEX to other extended auto warranty companies, our review team gave CARCHEX 4.4 stars out of 5.0.
CARCHEX holds notable partnerships with industry leaders such as CARFAX, Edmunds.com, and Kelley Blue Book. The company has also made the Inc. 5000 list numerous times, becoming a Hall of Fame honoree of the rankings. CARCHEX offers five levels of extended warranty coverage.
Read our Endurance vs. CARCHEX article to see how these two extended warranty providers compare.
In our CarShield review, we gave the company 4.2 stars out of 5.0 due to its low monthly costs. A provider of extended car warranties since 2005, CarShield is one of the most popular extended car warranty companies in the nation, and the company says its administrators have paid over $1 billion in claims to customers.
Drivers who choose CarShield for vehicle service contracts have access to six levels of coverage, including coverage for motorcycles and all-terrain vehicles. If you’re considering multiple providers, it may be helpful to review our CarShield vs. Endurance article along with the article comparing CarShield vs. CARCHEX.
Our review team prides itself on sharing accurate and unbiased information with consumers. We have accumulated data from dozens of extended auto warranty companies to formulate our rankings of the industry’s best providers. Companies receive a score out of 5.0 overall, as well as a rating in each of the following categories: