November 8, 2021
| On 3 weeks ago

Endurance Warranty: Reviews, Coverage Plans, and Cost (2021)

Endurance is one of the biggest names in the extended car warranty industry, but is an Endurance extended warranty worth it? Many positive and negative Endurance warranty reviews are available online, so it can be difficult to determine if the company is right for you.

In this article, we’ll closely look at Endurance warranty reviews, coverage plans, and overall costs. After examining the nation’s best extended auto warranty providers, we’ll compare Endurance warranty plans to choices from across the market to help you decide whether to buy one for your vehicle.

★★★★★
Endurance is our pick for Best Coverage, with its comprehensive plan options.

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Endurance Warranty Highlights

Overall Rating 4.9
Reputation 4.8
Coverage 5.0
Price 4.8
Transparency 5.0
Customer Service 4.8

Northbrook, Illinois-based Endurance has been in the extended warranty business since 2006, and the company’s warranties are available in every state except California. Endurance warranty reviews are generally positive, which helps explain why the company was one of 2020’s Inc. 5000 fastest-growing companies by revenue.

What makes Endurance notable among extended warranty providers is that it’s one of the only companies that administers its own contracts instead of using a third-party provider. This means that when it comes time to file a claim or request reimbursement, you’ll deal directly with Endurance instead of another company.

Endurance Car Warranty Cost

The cost of an Endurance warranty depends on a variety of factors, including vehicle specifics and your desired level of coverage. According to our research and Endurance warranty reviews, the company’s average extended car warranty costs between $350 and $700 per year.

In our secret shopper analysis, we reached out to Endurance to ask about coverage for a 2017 Ford Explorer with 45,000 miles. Here are the Endurance extended warranty quotes we received for Supreme bumper-to-bumper coverage and the Secure powertrain plan.

Endurance Warranty Plan Term Length Monthly Payment Down Payment Deductible
Ford Explorer Supreme 3 years/80,000 miles $167 for 18 months $178 $100
Ford Explorer Secure 3 years/36,000 miles $156 for 18 months $168 $100

These prices are very competitive for both vehicles, particularly on the older vehicle with a lot of miles. For the high-end Supreme plan, Endurance warranty rates were $167 per month, coming out to a total of $3,181.94 for three years of coverage.

The Endurance warranty option for the powertrain-focused Secure plan ended up costing $156.28 per month, leading to a final price of $2,981.09. Endurance warranty reviews show that most customers are satisfied with their quotes from Endurance, though some believed prices were on the higher side.

What Factors Affect Warranty Costs?

Whether you’re buying a new car from the dealership or purchasing coverage for a used car, Endurance will look at the following factors when deciding the price for your vehicle service contract

  • Your car’s make, model, and mileage
  • Level of coverage
  • Deductible amount

Endurance warranty reviews show that drivers with higher deductibles usually pay lower overall rates. That’s because Endurance customers with high deductibles are agreeing to pay more out of pocket in the event of a needed repair.

Our Research

In our own 2021 warranty shopper survey, we polled 1,000 consumers who either bought or considered buying an extended service plan after their factory warranty expired. About 41 percent of respondents said they believed the purchase was worth it. Another 24 percent said they were satisfied with their coverage even though they hadn’t filed a warranty claim. We also found that around 45 percent of the drivers we polled paid between $1,500 and $2,500 for their extended coverage.

Endurance Warranty Coverage Plans

Endurance offers five standard vehicle protection plans suited for different customers’ needs. You can read a high-level description of the provider’s coverage levels below. We have also included a comparison table to reveal coverage differences between plans.

  • Supreme: This is Endurance’s bumper-to-bumper exclusionary warranty, covering almost your entire vehicle. Exclusions include lightbulbs and LED lights, batteries, high-tech items, safety restraint systems, glass, cosmetic defects on your vehicle, and wear and tear parts.
  • Superior: Endurance’s Superior plan provides coverage for hundreds of specific components. This plan includes nearly everything in the Supreme plan except gaskets.
  • Secure Plus: This plan’s major areas of coverage include steering, electrical systems, and brakes. If you need coverage soon, it has the shortest waiting period of any Endurance plan.
  • Secure: The most affordable Endurance car warranty focuses solely on the most vital and expensive parts to replace in your vehicle, including the engine, transmission, and turbo/supercharger.
  • Select Premier: This plan focuses on protecting a vehicle’s powertrain and is a good choice for high-mileage vehicles.

Select Premier Secure Secure Plus Superior Supreme
Air Conditioning
Brakes
Cooling System
Drive Axle
Electrical Components
Engine
Suspension
Fuel
Gaskets
Steering
Transfer Case
Transmission
Turbo/Supercharger

Endurance’s highest level of coverage is on par with the best in the industry, and drivers who choose the Supreme plan tend to leave positive Endurance warranty reviews. However, it’s important to be aware that not every single unexpected car repair is covered. For maximum peace of mind, be sure to carefully read your contract’s fine print before signing.

EnduranceAdvantageTM

In addition to the plans mentioned above, Endurance sells EnduranceAdvantage contracts. Advantage plans cover both mechanical breakdowns and maintenance, which is uncommon in the extended car warranty industry. Three levels of coverage—Prime, Plus, and Preferred—include high-level stated-component coverage and maintenance items such as oil changes, tire rotations, and brake pad replacements.

The added benefits of an EnduranceAdvantage plan may not be worth the increase in price. Unlike a sudden breakdown, car maintenance costs are predictable, and it will almost always be cheaper to pay for these out of pocket.

Included Benefits

Every Endurance warranty contract comes with the following benefits, which last for the duration of your coverage:

  • Roadside assistance: Roadside assistance and towing services are available 24/7.
  • Rental car reimbursement: Endurance will reimburse you up to $30 per day for a rental car while your car is being repaired.
  • Trip interruption coverage: This perk will cover your meals and lodging expenses if you break down far from home and need to stay overnight while your vehicle is in the repair shop.
  • Lockout services: If your keys get stuck inside your car, a locksmith will help you retrieve them.

Additionally, one year of Endurance Elite Benefits is included for free with every Endurance contract. These perks, which are often cited in Endurance warranty reviews, include:

  • Tire repair or replacement: Endurance will reimburse you for up to two tire replacements or repairs per year. This benefit is a repair-first benefit, meaning if the damage can be repaired, then the cost will be covered up to $40.
  • Key fob replacement: Endurance will reimburse you up to $500 for a lost key fob or replace it for you.
  • Total loss protection: Endurance will provide up to $1,000 toward your vehicle replacement after a total-loss insurance claim.
  • Endurance Protect app: This mobile application lets you stay connected with the Endurance warranty staff throughout your week.

Endurance plans also include the industry-standard 30-day money-back guarantee. If you do choose to cancel Endurance warranty services after 30 days, you’ll receive a prorated refund, minus a $50 administrative fee.

Standard Endurance benefits are typical for the industry, but the Endurance Elite benefits are uncommon. However, they are only included for a year, after which you’ll need to pay a premium to keep these features.

Endurance Warranty Customer Reviews and Ratings

Endurance warranty reviews from customers are generally solid. The warranty company holds an “Excellent” rating on Trustpilot based on more than 3,300 reviews. It also holds a respectable 3.4 out of 5.0-star customer review average on the Better Business Bureau (BBB), though Endurance lacks an A rating on the site.

Here are some positive and negative Endurance warranty reviews we found:

Positive Endurance Warranty Reviews

Those who enjoy their coverage plans tend to use Endurance warranty reviews to praise the company’s friendly and speedy representatives.

“[Endurance was] prompt and assured me my problem would be resolved. Very friendly and courteous.”

– John Laine via Trustpilot

“[I] needed a copy of my vehicle warranty. [Endurance] got it done in two minutes. No waiting on hold, no being transferred from one department to another. One word: efficient.”

– Darren G. via BBB

“Great coverage, [does] not always pay for dealer parts, but [is] reliable.”

– Wayne Joseph via Trustpilot

Negative Endurance Warranty Reviews

While Endurance warranty reviews often speak highly of the company, others are disappointed by denied claims and poor experiences with calling for support.

“Not a happy camper in so many words. My motor was damaged by a foreign object. [Endurance] didn’t cover it. I was responsible for fixing it myself.”

– Sharon Hickman via Trustpilot

“They are predatory, unprofessional, and abrasively rude. Do not purchase from them. They aren’t even available during evening hours or weekends.”

– Palwasha S. via BBB

Be sure to read any contract carefully before signing. Endurance appears to reliably pay covered claims, but the confusing language of warranty contracts means many customers don’t fully understand their coverage.

Endurance Warranty Quotes and Claims

According to Endurance warranty reviews and our own experiences, you won’t face any trouble getting a free quote from the provider. It took less than a minute for an Endurance sales representative to pick up the phone, and in under four minutes, we had received our quote.

Other drivers appreciate the quotes feature found on the company’s website, according to Endurance warranty reviews. In this case, you can get an online quote from Endurance without even picking up the phone.

Endurance Warranty Claims Process

Endurance warranty reviews show that customers receive a pretty standard claims process overall. Remember that covered repairs only come when a car part stops working as the result of normal use, so don’t expect your warranty to pick up damages caused by accidents or vandalism.

When it comes time to request repair reimbursement, Endurance’s claims process is straightforward:

  • Take your vehicle to any auto repair facility certified by the National Institute for Automotive Service Excellence (ASE®).
  • Have the repair facility call Endurance at 877-414-0134 for authorization.
  • Review what Endurance will cover with the service manager. This will depend on your plan and whether it covers the type of repair you need.
  • Pay your deductible.

This process is typical for most extended warranty providers. Because Endurance is a direct provider, you’ll deal with Endurance for claims, rather than dealing with a middleman administrator.

Endurance Warranty: 4.9 Stars

Endurance receives a 4.9-star rating out of 5.0 from our review team. The company provides top-notch coverage plans at an affordable cost. On top of that, Endurance’s quotes and claims processes are usually pain-free and professional. Lastly, there are countless strong Endurance warranty reviews online.

Based on all of this, we believe an Endurance warranty is an excellent choice.

★★★★★
Endurance is our pick for Best Coverage, with its comprehensive plan options.

Top Recommendations for the Best Aftermarket Warranty

While Endurance is our top-rated extended warranty provider, it’s always a good idea to get free, no-obligation quotes from more than one company. By doing this, you can compare pricing and coverage options to determine which provider is right for you and your vehicle.

Here are two other top providers to consider for extended car warranties. We always recommend securing at least three quotes before making a final decision.

CARCHEX: 4.8 Stars

CARCHEX is based in Baltimore and has been in business since 1999. When comparing CARCHEX to other extended auto warranty companies, our review team recognizes CARCHEX for having the Best Service. This is because CARCHEX has an impeccable reputation in the industry for positive treatment of its customers.

CARCHEX holds notable partnerships with industry leaders such as CARFAX, Edmunds.com, and Kelley Blue Book. The company has also made the Inc. 5000 eight times in its history, becoming a Hall of Fame honoree of the rankings. With CARCHEX, you can get five levels of extended warranty coverage.

Head to our Endurance vs. CARCHEX page if you’d like to see how these two extended warranty providers compare.

★★★★★
Our research found this provider to have the Best Service.

CarShield: 4.6 Stars

In our CarShield review, we recognize the company as offering the Best Value warranty due to its low monthly costs. A provider of extended car warranties since 2005, CarShield is one of the most popular extended car warranty companies in the nation, and the company says its administrators have paid over $1 billion in claims to customers.

Drivers who choose CarShield for vehicle service contracts have access to six levels of coverage, including coverage for motorcycles and all-terrain vehicles. If you’re considering multiple providers, it may be helpful to look at our CarShield vs. Endurance article along with the piece comparing CarShield vs. CARCHEX.

★★★★½
Our research found this provider to give the Best Value. Plus, it offers monthly plans.

Q & A

Here are some frequently asked questions about Endurance warranties.
How much is an Endurance auto warranty?
The cost of an Endurance auto warranty will depend on several factors, including your vehicle’s make, model, and mileage. When we requested a quote for a 2017 Ford Explorer, an Endurance extended warranty for bumper-to-bumper coverage was $167 per month for 18 months with a $178 down payment. The best way to find out how much your extended warranty will be is to request a quote. You will likely pay less if you opt for less coverage.
How does an Endurance auto warranty work?
An Endurance warranty covers costly repairs on your vehicle in exchange for a monthly payment and a deductible when services are needed. Term lengths vary by plan and what type of vehicle you have.
What does an Endurance auto warranty cover?
If you purchase an Endurance auto warranty with Supreme bumper-to-bumper coverage, it will cover almost every component of your vehicle. If you purchase Secure powertrain coverage, it will just cover the most vital and expensive parts in your vehicle, including the engine, transmission, and turbo/supercharger.
What is the Endurance car warranty phone number?
The Endurance warranty phone number varies depending on your needs. Policyholders should call 866-432-4443, those filing a claim should head to 877-414-0134, and anyone shopping for a policy should call 866-918-1438.
How long does an Endurance warranty last?
Endurance warranty plans can typically last for up to 8 years/200,000 miles. This is one of the higher mileage limits found in the extended car warranty industry.
Can I cancel my Endurance warranty?
Customers can cancel an Endurance warranty plan by notifying the company in writing of their intent. A federal odometer statement or a notarized affidavit will also be necessary along with a $50 administrative fee. Those who cancel in the first 30 days who've filed no claims will receive a full refund.