Autopom! Vs. CARCHEX: Warranty Comparison
To learn more about our editorial integrity policy and how we make money through affiliate partnerships, read our full disclosure here.
Autopom! and CARCHEX are two of the best extended auto warranty providers that offer exclusionary service contracts at low prices and have strong customer reputations. But when you compare autopom! vs. CARCHEX head to head, which company comes out on top?
While autopom! service contracts include slightly better plan benefits, CARCHEX offers more coverage options. Keep reading for a more detailed comparison between these two companies, and start getting free, personalized quotes for your vehicle using the buttons above.
Table of contents
Autopom! vs. CARCHEX Highlights
autopom! |
CARCHEX |
|
|---|---|---|
Reputation |
4.6 |
5.0 |
Coverage |
4.1 |
4.6 |
Price |
4.1 |
4.3 |
Transparency |
4.3 |
5.0 |
Customer Service |
4.1 |
3.2 |
Overall Rating |
4.2 |
4.4 |
Autopom!: Best Claims Process
Autopom! is one of the best-reviewed extended warranty providers in the industry. It has been in business for 12 years and is available in every state in the US.
CARCHEX: Best For Used Cars
CARCHEX has served customers for over 20 years and has a firmly established reputation in the industry, partnering with experts such as RepairPal, CARFAX, Kelley Blue Book, and Edmunds.com. CARCHEX contracts are also available in every state.
Autopom! vs. CARCHEX: Coverage
Autopom Extended Warranty Plans
- Exclusionary: Covers virtually all mechanical and electrical components
- High-Level: Covers an extensive list of named components such as the engine, transmission, drive axle, steering, suspension, braking, air conditioning, cooling, fuel, and electrical systems
- Mid-Level: Protects major systems such as the engine, transmission, drive axle, steering, braking, air conditioning, and electrical systems
- Powertrain Plus: Provides basic protection for the engine, transmission, drive axle, and air conditioning
CARCHEX Extended Warranty Plans
- Titanium: Provides exclusionary coverage, similar to a bumper-to-bumper warranty, that includes emissions components and the navigation system
- Platinum: Offers the highest level of stated-component coverage, including everything in the lower-level Gold plan, plus the suspension, high-tech electronics, and fuel delivery system
- Gold: Covers everything in the lower-level Silver plan, as well as braking system components and full coverage for steering, electrical, and air conditioning components
- Silver: Covers the powertrain, plus limited electric, air conditioning, and steering components
- Bronze: Provides basic powertrain coverage for the engine, transmission, and drive axle
The highest levels of coverage offered by autopom! and CARCHEX provide similar levels of protection. CARCHEX, however, has one more plan option, allowing for a slightly greater level of customization.
CARCHEX contracts are offered up to 10 years or 250,000 miles. The highest term offered for autopom! contracts lasts 7 years/150,000 miles.
Comparing Benefits and Add-Ons
Most extended vehicle protection companies offer additional benefits such as roadside assistance and towing services. The reimbursement amounts for these benefits can vary from provider to provider. A comparison of the benefits offered by autopom! and CARCHEX is shown below.
Benefit |
autopom! |
CARCHEX |
|---|---|---|
24/7 Roadside Assistance |
✓ |
✓ |
Flat Tire Services |
✓ |
✓ |
Battery Jump-Starts |
✓ |
✓ |
Towing |
$100 reimbursement |
$100 reimbursement |
Lockout Services |
✓ |
✓ |
Trip Interruption Coverage |
Up to $150 per day for 3 days |
Up to $50 per day for 3 days |
Rental Car Reimbursement |
Up to $35 per day for 5 days |
Up to $30 per day for 5 days |
While both companies offer the same contract benefits, autopom! contracts have higher reimbursement amounts than CARCHEX contracts, especially for trip interruption coverage. This benefit will reimburse you for meals and lodging if your vehicle breaks down far from your home and you need to stay overnight while covered repairs are made.
Autopom! vs. CARCHEX: Costs
Exclusionary Warranty Cost
The quotes described below were given for a 2017 Ford Explorer with 45,000 miles located near Raleigh, North Carolina.
Coverage Term |
Monthly Payment |
Total Cost |
Down Payment |
Deductible |
|
|---|---|---|---|---|---|
autopom! |
5 years/ 100,000 miles |
$136.04 per month for 24 months |
$3,264.96 |
First month’s payment |
$100.00 |
CARCHEX |
5 years/ 100,000 miles |
$202.89 per month for 18 months |
$3,652.02 |
First month’s payment |
$100.00 |
Powertrain Warranty Cost
We also received the following quotes for a 2012 Honda Civic with 88,000 miles on it in Raleigh, North Carolina.
Coverage Term |
Monthly Payment |
Total Cost |
Down Payment |
Deductible |
|
|---|---|---|---|---|---|
autopom! |
4 years/ 48,000 miles |
$102.92 per month for 24 months |
$2,470.08 |
First month’s payment |
$100.00 |
CARCHEX |
5 years/ 150,000 miles |
$190.00 per month for 18 months |
$3,420.00 |
First month’s payment |
$100.00 |
As you can see, the autopom! quotes we received are slightly cheaper in terms of monthly payments and overall price. However, there are many factors that impact the final cost of an extended warranty, including the model, age, and mileage of your vehicle, so there is no guarantee that autopom! contracts will be cheaper for every customer. The only way to learn which provider offers the lowest-cost coverage for you is to compare personalized quotes.
Autopom! vs. CARCHEX: Customer Service
BBB Rating |
BBB Customer Rating |
Trustpilot Score |
|
|---|---|---|---|
autopom! |
A+ |
4.59 stars |
4.2 stars |
CARCHEX |
A+ |
2.11 stars |
3.2 stars |
Our review team named autopom! Best Claims Process, so it is not surprising that CARCHEX does not quite match up. However, CARCHEX receives high review scores compared to most other extended car warranty companies on the market.
Final Thoughts on These Top Providers
Autopom! and CARCHEX are both excellent choices for your extended warranty protection needs. While CARCHEX offers more coverage options, autopom! has lower-priced contracts as well as higher customer review ratings. However, the only way to know which provider is cheaper for you is to compare costs yourself.
You can read more about each provider in our CARCHEX review and autopom! review, and reach out to both companies for free, individualized quotes using the buttons below.
CARCHEX vs. autopom! Extended Warranties
AutoGuide reviewed the top car warranty companies to find the best.
Methodology
- Price: Comparing providers can be difficult due to the many factors that influence cost. To determine this score, we employ a secret shopper analysis using different vehicles, mileages, warranty plans, and locations.
- Coverage: A wide variety of coverage is essential to support the differing needs of customers. We take into account the number of extended car warranty plans available, term limits, exclusions, and additional benefits.
- Customer Service: The level of customer service and care provided by an extended warranty company is an important consideration. Our review team sifts through customer reviews and complaints from reputable sources such as the Better Business Bureau (BBB) and Trustpilot. We also consider the responsiveness of each company’s customer service team based on our secret shopper analysis.
- Reputation: Good extended warranty providers consistently provide quality experiences. Our team takes into account BBB ratings and the company’s history of reliable service when giving this score.
- Transparency: Customers value a commitment to open and honest communication when it comes to vehicle service contracts. Our team of experts takes into account the availability of money-back guarantees and sample contracts.
Stephen Kenney is a writer and editor who focuses on car insurance, auto financing, and vehicle shipping services. He's a graduate of UNC-Chapel Hill and has experience covering categories ranging from travel to sports to environmental sustainability. In his free time, Stephen enjoys going on long-distance runs, trying out new recipes, and exploring his adopted hometown of Cincinnati.
More by Stephen Kenney
Comments
Join the conversation